Quote Policy Number
-
Salary Sacrifice Vehicles
- 24F2920363
-
Tool of trade vehicles
- 24F2920346
Accident Procedure
- Make sure you’re safely off the road
- Ring 000 in case of injury or hazard
- Call CGU 24/7 for help, 13 24 80
- Write down the details of the other drivers
- Name
- Address
- Licence number
- Registration number
- Insurance details (if known)
- Ring 000 if the other driver won’t exchange details
- Take pictures of the accident
- Call CGU if you can’t drive your vehicle on 13 24 80 to arrange towing
- Do not admit liability or offer payment to anyone
- Make every effort to find witnesses and obtain their details
All incidents should be reported to CGU insurance and your line manager within 48hrs of the accident. Log details of accident on IAG’s incident report portal; https://iag.donesafe.com/
All vehicle support & enquiries
Call ORIX
Ph: +61 2 9856 6370
ORIX is IAG’s Fleet Management provider and is responsible for the management of all operational needs for your vehicle such as:
- Fuel Cards – New Vehicles, Replacements, Theft and Loss - For Caltex stations see: Find A Service Station | Ampol
- E-Tags (Tool of Trade and Departmental Pool vehicles Only)
- Service & Maintenance – Ensure you inform the repairer your vehicle is managed by ORIX for authorisation, this includes free Services
- Any other running cost requirement contact ORIX
- Cost reimbursements, (i.e. when a fuel card doesn't work)
- New vehicle acquisition and disposal of vehicles at end of agreements
Mechanical Breakdown Assistance
Call NRMA Motoring and Services:
Ph: 1300 369 349 & dial 1
Ensure you quote the membership number applicable to you
- Tool of trade vehicles – Quote membership number – 2053376B
- Packaged vehicles NSW & ACT Only – Quote your individual BusinessWise membership number
- Packaged vehicles all other States –Quote Membership Number –2053376B (Please note additional information in the driver Guide)